Yeti Self Storage

Frequently Asked Questions

Common questions

Most Popular Questions

Self storage offers plenty of great benefits for both business and personal needs:

  • Flexibility: Store items for short-term or long-term periods based on your requirements.
  • Space Management: Free up valuable space in your home or office by storing excess items.
  • Security: Keep your belongings safe with 24/7 CCTV monitoring and controlled access
  • Convenience: Enjoy accessible units near you, perfect for quick visits.

Explore our personal storage and business storage pages for more details on how self storage can solve your space-related problems.

Yes! Yeti Self Storage is open 7 days a week. We offer 24/7 access upon request.

If you would like to access your storage unit between 22pm and 7am, please contact us directly.

You can store a wide variety of items in a self storage unit, including:

  • Furniture: Sofas, tables, chairs, and beds
  • Appliances: Refrigerators, washing machines, and microwaves
  • Seasonal Items: Holiday decorations, sports equipment, and seasonal clothing
  • Personal Belongings: Books, toys, and clothing
  • Business Inventory: Office supplies, documents, and excess stock

Please note that you cannot store prohibited or dangerous substances.

Yes, you can change to a smaller or bigger unit at any time. Explore our Unit Sizes page to find the perfect fit for your needs, and then get in contact with our staff to start the process of moving your items over to your new self storage unit.

Booking a storage unit at Yeti Self Storage is a simple three-step process:

  • Choose Your Storage Unit: Select the perfect unit size using our online estimator.
  • Book Your Date: Reserve your move-in date through our online system.
  • Move In: Bring your items to our secure self storage facility on your scheduled day. For more details, visit our How It Works page.

Self storage costs vary depending on the size of the unit you choose. Prices for all sizes can be found here.

If you have special requests or needs, please contact us directly.

Paying for your storage unit at Yeti Self Storage is extremely easy and straightforward:

  • Online Payments: Easily pay online through our secure portal.
  • Auto-Pay Option: Set up automatic payments for added convenience.
  • Accepted Payment Methods: We accept various payment methods, including credit/debit cards and SEPA bank transfers.

Manage your payments effortlessly with Yeti Self Storage.

Moving into your storage unit at Yeti Self Storage is stress-free and completely digital. Please follow the next steps precisely in order to get access:

  1. The day of your move-in you receive a text message that includes the link to download the mobile app and a 6-digit PIN to use as a temporary password. Please also look in your spam folder.
  2. You can download the app by clicking on the link in the text message or searching the app store for ‘Storage Smart Entry’ and downloading it just like you would any other app. Once the app is downloaded tap Open to access the Login screen.
  3. Please log in with your cell phone number as the username and the 6-digit PIN as the temporary password. After logging in, you will need to create a new password. (The password must be at least 8 characters.)
  4. When logging in, the app requests permission to access Bluetooth and Location Services. It is extremely important you select OK to both prompts. If you select “Don’t Allow”, the app and your access will not function properly.
  5. Please select the Demo Mode in the top left corner of the app to get instructions on how to open the facility door and your unit.

You are now all set to access the facility and your unit. Enjoy a marvellous move-in process!

Moving out of your storage unit is quick and simple:

  1. Notify the facility staff that you’re vacating or cancel your agreement in your customer portal.
  2. Remove all your belongings from the unit.
  3. Sweep or vacuum the unit to leave it tidy.

You’re done.

Yes, insurance is mandatory and can be purchased with Yeti Self Storage. There are 3 different offers:

  • Basic Insurance: Covers up to 2.500€ value of goods.
  • Standard Insurance: Covers up to 5.000€ value of goods.
  • Premium Insurance: Covers up to 25.000€ value of goods.

Pricing can be found here.

Only you, as the tenant, along with any family members, friends, or coworkers you designate with the application, can access your storage unit. Our security features prevent unauthorised individuals from entering your storage box in Brussels.

Yes, our storage facility is equipped with top-notch security measures:

  • CCTV Surveillance: 24/7 monitoring guarantees constant surveillance.
  • Access Points: Controlled access means that only authorised individuals can enter your self storage unit.
  • Security Personnel: Trained staff manage the facility’s security measures.

All our storage units at Yeti Self Storage are located indoors, protecting your belongings from the elements. 

Yes, this can be provided with 1-week notice time. Please contact us directly to arrange this. 

The minimal length is 1 month (Flexible Plan). The notice period is 15 calendar days. 

  • Hazardous or flammable materials
  • Perishable goods
  • Living animals or plants
  • Illegal substances or items

Our friendly staff is happy to advise you further on whether or not an item will be allowed in our self storage facility.

Got questions?
We are here to help!

A couple enquiring about self storage while moving house